Utility Warehouse

As a senior Team Leader for the Utility Warehouse, a business that prides itself on award-winning customer service, I always endeavour to go the extra mile for my customers and those who approach me seeking my advice. Likewise, I value receiving the same from those I turn to for myself or my friends and family. Which is why I was delighted that, through BNI Encore, I was introduced to Ian Benjamin of Taylor & Faith Specialist Recruitment.

Ian impressed me from the outset with his approachability and obvious expertise, and more specifically with his offer of assistance to my son on his job search upon graduation last summer. Chris graduated with a good degree but was not entirely sure of the direction he wished to take, and, whilst Ian’s focus is from the other angle, finding the right people for businesses, he very kindly offered to meet up with Chris to review his CV and offer some guidance.

Ian was generous with his time and followed up a very positive and encouraging meeting with a schedule of specific actions for Chris to take to help him in his research, build his networks and to attract the attention of his chosen industry and employers. From the meeting Ian was able to make a very good assessment of Chris’s abilities and character and the recruitment advice he provided was excellent. From that springboard Chris gained clarity on his options, selected a specific graduate trainee route, set about finding a suitable position within a chosen company and secured their offer. He joins them in August.

Ian’s assessments, insight and expert guidance was invaluable in that process and I want to thank him for offering his expertise in this way. Ian truly understands what employers are looking for in quality and skilled personnel who fit the role and the company; I highly recommend Taylor & Faith to any organisation wanting to recruit the very best people for their business.


Best regards,

Anthea Cowen